Our Strategic Plan

VOA Southeast’s strategic plan outlines our vision, mission, and goals as we continue our commitment to serving the community and supporting individuals in need. With a rich history rooted in Christian values and a passion for making a positive impact, VOA Southeast is dedicated to delivering superior, person-centered support and services across Alabama, Georgia, and Mississippi. Through this strategic plan, we aim to foster innovation, strengthen partnerships, and drive positive change in the lives of those we serve. Join us on this transformative journey as we work together to build a brighter future and empower individuals to thrive.


VOA Southeast is a movement organized to reach and uplift all people and bring them to the knowledge and active service of God.


VOA Southeast, illustrating the presence of God through all that we do, serves people and communities in need and creates opportunities for people to experience the joy of serving others.


VOA Southeast measures its success in positive change in the lives of individuals and communities we serve

Who We Serve

Individuals and families with the greatest needs in AL, GA, and MS 

Strategic Goal #1:
Deliver superior, person-centered support and services

Objective 1.1
Foster long-term stability for veterans through compassionate care, housing assistance, and supported employment services.

Objective 1.2
Empower and enrich the lives of individuals with developmental disabilities by promoting their independence, dignity, and community inclusion through personalized support. 

Objective 1.3
Promote ongoing recovery for individuals dealing with substance abuse through personalized treatment, education, prevention, and advocacy.  

Objective 1.4
Empower individuals with mental illness to achieve emotional health through therapeutic services and housing assistance.

Objective 1.5
Enable individuals with disabilities to secure and maintain employment that aligns with their skills and interests by providing comprehensive, supported employment services.  

Objective 1.6
Help at-risk children and youth build productive futures through a comprehensive community-based approach to reduce truancy and behavior issues.     

Objective 1.7
Enhance the quality of life for low-income seniors by providing nutritious meals, fostering social interaction, and offering essential resources to support healthy aging-in-place.

Objective 1.8
Demonstrate our dedication to improving quality and adhering to industry-recognized standards strengthening our capacity to deliver exceptional services to our clients.

Strategic Goal #2:
Promote Housing Stability

Objective 2.1
Provide high-quality management of affordable housing by maintaining decent, safe, and healthy conditions.  

Objective 2.2
Expand and preserve attainable housing for targeted, low-income communities through acquisition, new construction, and redevelopment.

Objective 2.3
Integrate access to health services for housing communities through strategic collaboration and partnerships.

Strategic Goal #3:
Build a Culture of Innovation

Objective 3.1
Foster a culture of continuous learning and improvement, where employees are encouraged to generate and explore new ideas and approaches.

Objective 3.2
Promote collaboration and information sharing among employees of all levels to empower them, increase their understanding, and encourage valuable contributions.

Objective 3.3
Facilitate and accelerate the development of new business ideas worth pursuing by cultivating external relationships, bringing new ideas to life, and exploring best practices.

Objective 3.4
Establish and maintain robust data management practices to ensure data reliability and accurate insights to drive informed strategic and operational choices.

Objective 3.5
Develop new competencies using advanced technology as a strategic enabler of data-driven decision making, and to gain efficiencies and increase engagement. 

Strategic Goal #4:
Cultivate and Inspire Passionate Employees

Objective 4.1
Maintain an inclusive, inspiring company culture aligned with our core values as a tool to boost productivity and improve employee engagement and retention.

Objective 4.2
Uplift the VOA Community by offering spiritual care to one another through purpose-driven support ministries.

Objective 4.3
Build a dedicated workforce that demonstrates diversity, equity, and inclusivity while attracting high-quality talent and offering competitive wages. 

Strategic Goal #5:
Maintain Financial Sustainability

Objective 5.1
Invest and grow new lines of business that have the potential for sustainable financial returns and greater impact.

Objective 5.2
Improve operational efficiency by adopting new and innovative approaches to better meet the needs of our employees and those we serve. 

Objective 5.3
Advance a comprehensive marketing and fundraising strategy to foster a community of engaged and committed supporters.

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